1. Information We Collect

We may collect personal information from you in a variety of ways, including:

• For Customers: When you submit a request, we collect your name, business type, phone number, email address, installation address, and project details (such as design preferences and photos).
• For Enterprises (Vendors): When you register as a partner, we collect your company name, contact person's name, email, phone number, service area, services offered, and business details.
• Automatically Collected Information: We may automatically collect certain information about your device and usage of our site, such as your IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Match customer requests with suitable enterprises.
• Facilitate communication between customers and enterprises.
• Process transactions and send you related information, including confirmations and invoices.
• Improve our website, services, and marketing efforts.
• Send you technical notices, updates, security alerts, and support messages.
• Comply with legal obligations.

3. How We Share Your Information

We may share your information in the following situations:

• With Service Providers (Vendors): We share a customer's project requirements and contact details with the enterprise(s) matched to their request so they can provide a quote and service.
• With Customers: We may share an enterprise's profile and contact information with a customer whose project they have been matched with.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To make such a request, please contact us using the contact details provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@sybconnect.com